Privacy Policy

1. Introduction

MountainStamina ("we," "our," or "us") is an independent educational resource committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in compliance with applicable laws, including the General Data Protection Regulation (GDPR).

2. Data Controller

MountainStamina
Dorfstraße 28
6561 Ischgl, Tirol
Austria
Email: [email protected]
Phone: +43 5444 765 4321

3. Information We Collect

Information Provided Directly

• Email address when you submit the contact form
• Message content when you contact us
• Any additional information you voluntarily provide

Information Collected Automatically

• Browser type and version
• IP address (anonymized when possible)
• Pages visited and time spent on each page
• Referring website
• Device type and operating system
• Cookie-related information (see Cookie Policy)

4. How We Use Your Information

We process your personal information for the following purposes:

• Responding to your inquiries and contact form submissions
• Sending educational updates to your email (with your consent)
• Improving our website and user experience
• Analyzing website usage patterns
• Complying with legal obligations
• Protecting against fraud and security threats

5. Legal Basis for Processing

Under GDPR, we process your information based on the following legal grounds:

• Consent: Where you have explicitly consented to receive our educational communications
• Contract: To fulfill your requests when you contact us
• Legal Obligation: To comply with applicable laws and regulations
• Legitimate Interest: To improve our website and provide better educational content

6. Data Storage and Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically:

• Contact form submissions: Retained for 2 years unless you request deletion
• Email subscribers: Retained until you unsubscribe
• Website analytics: Aggregated data retained for up to 26 months

7. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only:

• With service providers who assist us in operating our website (subject to data processing agreements)
• To comply with legal obligations or respond to lawful government requests
• To protect our rights, privacy, or safety
• In the event of a merger, acquisition, or sale of assets

8. Your Data Rights

Under GDPR, you have the following rights regarding your personal information:

• Right of Access: Request confirmation of what data we hold about you
• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your data ("Right to be Forgotten")
• Right to Restrict Processing: Limit how we use your information
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Opt-out of certain processing activities
• Right to Withdraw Consent: Withdraw any previously given consent

To exercise any of these rights, contact us at: [email protected]

9. Cookies and Tracking

We use only essential cookies required for basic website functionality. We do not use tracking cookies, advertising cookies, or behavioral analytics cookies. See our Cookie Policy for detailed information.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before providing personal information.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission protocols (SSL/HTTPS)
• Access controls and authentication
• Regular security assessments
• Limited staff access to personal information

12. International Data Transfers

As we operate from Austria (EU), your data is protected under GDPR. If we transfer data outside the EU, we ensure appropriate safeguards are in place as required by GDPR.

13. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of information collected from a child, we will delete it immediately.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top will reflect the most recent revision. Continued use of our website constitutes acceptance of the updated policy.

15. Contact and Complaints

For Privacy Questions:
Email: [email protected]
Phone: +43 5444 765 4321
Hours: Monday–Friday, 8:00–16:00 CET

For Data Protection Complaints:
You have the right to lodge a complaint with your local data protection authority if you believe we have violated your rights under GDPR. In Austria, this is the Austrian Data Protection Authority (Datenschutzbehörde).